My AccessPORT is not Working !!!

One user complained his AccessPORT is not getting Intalled.

Let see what he did in his own words.

1. Tried installing streettuner on laptop #1, and got error trying to connect to device
2. Tried installing streettuner on laptop #2, and got error trying to connect to device
3. Tried installing streettuner on laptop #1 with usb-serial connector,and got error trying to connect
4. Called Cobb, they told me it was my computer (didnt believe them, but whatever), and then they told me to call my computer tech support.
5. Called computer tech support, and they couldn’t find any reason why the COM ports wouldn’t be working
6. Retried both laptops
7. Tried Desktop computer… same error.
At this point I have now spent like 2.5 hours on this crap. I just want it installed.
8. I go out to my car and try reflashing my ECU, and the AP says.. “Initializing . . . . . .” then tells me to turn off, and back on. Then says “Initializing . . . . . ” then turn off and back on. Then says “Initializing . . . . . ” Then turn off and back on…

This Problem is Faced By Many Users.If anyone face this kind of Problem Use The Process given below, it may help.

1. Updated AP Software from Cobb’s website (Try to Use the latesy Update)
2. Unmarried AccessPort from car
3. Installed StreetTuner on laptop
4. Get Married StreetTuner to AP
5. Open map manager through ST (do not use the old AP map manager)
6. Removed default map loaded on AP by StreerTuner
7. Loaded base map supplied off StreetTuner CD on AP
8. Remarried AP to car
9. Connect laptop directly to car and start live tuning with StreetTuner

This May Work. If it doesn’t work Call Cobb.

Reference: http://www.nasioc.com

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